How to report a crime and get help


Under 18

How to report a crime and get help

How to report a crime

How to report a crime

Call the emergency number 112

Call the emergency number 112 in order to get help at a crime scene.

Also call this number when you are a witness of a crime. If the situation is risky, first of all take care of your safety – move to a safer area, for example, somewhere where there are people, and only then call for help.

What to say when calling 112

When calling 112, the most important thing is to transmit the following information to the operator as clearly as possible:

  • What happened
  • Location of the incident (address, if you know it)
  • Are there any injured people

If the operator provides instructions on how to behave, follow them. Do not hang up the phone until the operator confirms that the call can be ended.

If urgent medical assistance is necessary at the scene of the crime or accident, the operator will send information both to the police and to the ambulance.

When is it necessary to call the emergency number 112
  • When someone’s life is in danger
  • When a crime is being carried out, for example, a robbery or assault on the street or domestic violence
  • When a crime has already been committed, but the attacker or robber is still in the scene of the crime
  • When there is a risk to people in a public area, for example, when persons intoxicated from alcohol are harassing passers-by

You can find more information on how to use the emergency number on the website

If you do not require urgent help, you can report the crime in the nearest police station or submit a statement on the website

Report a crime to the police or a child rights protection institution

You can report a crime together with your parents or accompanying person by going to the nearest police station. You can also be accompanied to the police by an employee of an organization providing support to children and youth.

By reporting a crime to the police, you acquire the rights of a victim, for example, the right to receive compensation for damages caused by the crime.

Report a crime on

If you are a victim or witness of a crime, you can also report it online. You can fill out an electronic form on the website

You can also report the incident anonymously. In this case, the police will consider your report as provided information which they will investigate.

When reporting a crime to the police, do not hesitate to seek help from an adult whom you trust.

Report the crime to the Institution of the Ombudsman for Children's Rights

If you are abused at home, at school or at a care institution, you can report this to the Institution of the Ombudsman for Children’s Rights. You can contact the institution by calling the free helpline 8 800 01230. The ombudsman for children’s rights makes sure that the rights of children are ensured in Lithuania.

Report a crime to a Child's Rights Protection Unit

You can contact the Child’s Rights Protection Unit to report inappropriate sexual behaviour directed toward you, domestic violence, and abuse at school or at a care institution. Such units can be found in each municipality. Call one of the listed telephone numbers and report what happened. Your report will be transferred to the unit which is nearest to your home and which would be able to help you as soon as possible.

E-police Legal aid Specialized support centres
Lietuvos policijos mokykla ŽTSI